Privacy Policy

Last updated: September 28, 2026

This policy explains what personal information Academics Verified ("we", "us") collects through academicsverified.com, why we collect it and what we do with it.

1. Information we collect

• Account details: your name, email address and a securely hashed password.
• Application details: the country where you studied, your chosen evaluation type and any promo code you use.
• Documents: the transcripts, certificates and any CV or resume you upload.
• Payment information: payments are handled by Squad. We receive confirmation and a transaction reference, but never your full card details.
• Messages: what you send through our contact form or by email.
• Technical data: your IP address, recorded for security purposes such as limiting repeated failed logins and spam.

2. How we use it

• To create and secure your account and deliver your evaluation
• To confirm your documents with issuing institutions where applicable
• To process payments and refunds
• To email you about your application, payments, reports and password resets
• To respond to your questions and to prevent fraud and abuse

3. Who we share it with

We do not sell your personal information. We share it only where needed to provide the Service:

• Our payment provider, Squad, to take payment
• Our email delivery provider, to send you messages about your account
• Issuing institutions, when we contact them to confirm your documents
• Authorities or other parties where the law requires it, or to deal with suspected fraud

4. How we protect it

The site is served over HTTPS. Uploaded documents and reports are stored outside publicly accessible web folders and are only available to you and to authorized staff. Passwords are stored as one-way hashes. No system is perfectly secure, but we take reasonable steps to protect your information.

5. Cookies

We use a single session cookie that keeps you logged in and protects forms against forgery. It is strictly necessary for the Service to work. We do not use advertising cookies.

6. How long we keep it

We keep your information for as long as needed to provide the Service, meet legal and accounting obligations and resolve disputes. You can ask us to delete your account and documents, and we will do so unless we are required to keep them.

7. Your rights

Under applicable data protection laws and, where it applies, the GDPR, you may ask to access, correct or delete your personal information, object to certain uses of it, or withdraw consent. To do so, contact us using the details below.

8. Changes to this policy

We may update this policy. The date above shows when it last changed.

9. Contact

Email support@academicsverified.com or use our contact page.